Update: 11/21/2025Netfry (“we,” “our,” or “us”) is a partnership firm based in Kolkata, West Bengal, India. We operate as a technology-driven digital agency providing web development, design, AI automation, voice solutions, WordPress services, and related digital services.This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.If you do not agree with the terms of this Privacy Policy, please do not access the website.2. Information We CollectWe may collect the following types of information:A. Personal InformationWhen you:Contact usFill out formsRequest servicesMake paymentsWe may collect:Full nameEmail addressPhone numberCompany nameBilling detailsB. Payment InformationAll payments are securely processed through Razorpay.
We do not store your full debit/credit card information on our servers. Payment data is processed according to Razorpay’s security standards and privacy policies.C. Technical DataWe may automatically collect:IP addressBrowser typeDevice informationPages visitedDate and time of accessThis information helps us improve website performance and security.3. How We Use Your InformationWe use the collected information to:Provide and manage our servicesRespond to inquiries and support requestsProcess paymentsImprove website functionalitySend service-related updatesPrevent fraud and ensure securityComply with legal obligationsWe do not sell or rent your personal information to third parties.4. Cookies & Tracking TechnologiesOur website may use cookies to:Improve user experienceAnalyze trafficEnhance functionalityYou may disable cookies through your browser settings, but some parts of the website may not function properly.5. Third-Party ServicesWe may use third-party tools and service providers including:Razorpay (payment processing)Hosting providersEmail communication servicesAnalytics toolsThese providers may access limited information necessary to perform their services and are obligated to maintain confidentiality.6. Data SecurityWe implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.However, no method of transmission over the internet is 100% secure.7. Data RetentionWe retain personal information only as long as necessary:To fulfill service obligationsTo comply with legal requirementsFor accounting and tax purposes8. Your Rights (Under Indian Law)As per applicable Indian laws, you may have the right to:Request access to your personal informationRequest correction of inaccurate dataRequest deletion where applicableTo exercise these rights, contact us at:
📧 [email protected]9. Children’s PrivacyOur services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.10. Jurisdiction & Governing LawThis Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Kolkata, West Bengal.11. Changes to This PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.12. Contact InformationIf you have any questions about this Privacy Policy, please contact:Netfry
Kolkata, West Bengal, India
Email: [email protected]